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We know you will be happy with your purchase. But in case you are not, perhaps the size is a little off or the model just isn't right for you—we will send you a replacement or issue you a quick refund within 30 days of the date of purchase. By using our self-service return center, you can create a shipping label and set up your exchange quickly and easily.
Exchanges and returns are simple and have a flat rate of only $10.00 when you use the shipping generated by the self-serve returns center.
This guarantees your product is free from a manufacturer defect or it will be repaired or replaced within 30 days from the date of purchase. Any related shipping cost will be our responsibility as well.
Please note, all return and exchange items must be unwashed and with the hang-tag attached.
Any returns which do not meet these conditions will be subject to a 30% restocking fee.
Please contact us for all warranty/return/exchange inquires, due to the unique restrictions, costs and logistics involved with each country, these are processed on a case by case basis. Please note that international customs duties and sales taxes are not refundable. We recommend the use of an insured parcel service for international returns. Please retain proof of postage for items we do not receive. We does not cover the cost for returning items outside of the United States and Canada.
100% satisfaction guarantee is only applicable to purchases made at www.fadisports.com
COMMON RETURNS QUESTIONS
IS IT EASY TO RETURN ITEMS?
Simply add the same email you shopped with at the top of the page.
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
HOW SOON WILL I GET MY REFUND?
Once our team inspects your items, you'll get your refund typically within 30 days.
WHAT ITEMS ARE RETURNABLE?
Items purchased in the last 30 days.
Free gifts or promotional items with retail value.
Where to return your products you should email us firstname.lastname@example.org